Startup Remedy Support > Startup Remedy Support > Knowledgebase

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Video FAQs
How to add an Active Link to Your Video
How to remove the Startup Remedy Watermark from the video.
How to Share Videos in Text Message
What format are the video tutorials in?
How to order a branded Jewel promotional video.
How to add my logo to a video.
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eBook FAQs
How do I access the eBook after it's paid for?
Can I lend my eBook to a friend or pass it on when I am finished like I would a print book?
How do you transfer a PDF file from a computer to an e-reading device?
What devices can I read my eBook on
What apps are the best for reading PDFs on my iPhone/iPad/Touch?
How do I save a PDF file email attachment on my iPhone/iPad to read later?
Clickbank FAQs
How do Affiliates Get Paid on Clickbank?
How Clickbank Refunds Work?
What is your Clickbank Affiliate Link?
Who is Clickbank?
Do you have an Affiliate Program for your products?
How to Earn Extra Commissions through Clickbank Upsells
Where can I find promotional banner ads and marketing material
Do you offer a review copy of your product?
What is your affiliate policy?
Images / Banners
How to Create HTML Image (Banner) Links
Our Products
Our Services
Website Assistance
Website Setup and Installation Service
Ready-Made Websites
What are the server requirements for the website?
What features are included in the Drag and Drop Website Elementor editor.
What format is the website in?
Do I need an SSL Certificate
How to use widgets in the Elementor page editor.
What does Support and Updates include
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» Articles in this category:

How to Reactivate Expired Download Links Article rated 3.0/5.0
After making a purchase you have 120 hours or 5 days to download the product. If you exceed the deadline then please send us your invoice number or transaction ID from the e-mail address that you regi...
What is an eBook Article rated 3.0/5.0
An eBook or ‘electronic book’ is a digital book. It can be downloaded to and then read on a desktop, laptop or tablet computer, mobile phone or eReader. Some of the advantages of eBooks ar...
Downloaded .zip files are corrupted Article rated 3.0/5.0
While downloading the files, if you get an error message that says that the .zip files are corrupted.This error can often happen when there is an interruption somewhere between the server and your com...
I am having problems downloading a product, Who do I contact? Article rated 3.0/5.0
If you experience trouble downloading any product or you have other technical issues please submit a support ticket via  You can expect a response within 1-2 business d...
What is your money back guarantee policy? Article rated 3.0/5.0
You have a full 60 days to try our products for yourself. If you are not 100% happy with your purchase or if you do not think it's MORE than everything we have promised, then we will give you a refund...
What does DRM-Protected mean? Article rated 3.0/5.0
Digital Rights Management (DRM) ensures that the person who buys a file is its sole owner and is unable to create illegal copies to distribute on their own. DRM specifications for each eBook are set b...
All prices are in USD can I promote your products outside of the US? Article rated 3.0/5.0
Yes, although commission checks are sent out in USD from clickbank and jvzoo you can pay them into any account so you will be able to do this from anywhere in the world.
What forms of payment does Clickbank accept? Article rated 3.3/5.0
ClickBank® processes payments via PayPal and also accepts Visa, MasterCard, American Express, Discover, Eurocard, Bravo, Diners Club, Carte Blanche and JCB credit cards. Your credit card details a...
How do Clickbank refunds work? Article rated 3.3/5.0
If a customer requests a return, the money for the requested transaction is refunded back to the customer, in part or whole. If the return is for a recurring billing product, then the return policy ...
How do Clickbank refunds work? Article rated 3.0/5.0
If a customer requests a return, the money for the requested transaction is refunded back to the customer, in part or whole. If the return is for a recurring billing product, then the return policy ...
I emailed you but I didn't get a response Article rated 3.0/5.0
We respond to all emails very quickly so if you do not hear back within 1-2 business days please check your spam or junk inbox. Sometimes the filtering systems of email providers can make errors and r...
How do I extract (unzip) a .zip compressed folder? Article rated 3.0/5.0
If you're using a Window PC then follow the instructions on this link.   If you're using a Mac then...

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